Refund / Cancellation Policy
Last updated: 9/16/2026
1. Cancellation requests
To cancel or change a booking, call us at (844) 833-1026 as soon as possible. We will review the supplier's cancellation policy and let you know what refund or credit may be available.
2. Airline and hotel policies
Most refunds and credits are governed by the airline or hotel's fare rules. Non-refundable tickets and prepaid hotel rooms may not qualify for a refund, but may be eligible for travel credit.
3. Service fees
AeroSphere may charge a processing fee for cancellations or changes. This fee will be disclosed before any change is made.
4. Refund timing
Approved refunds are typically processed within 7–14 business days, depending on the supplier and your payment method.
5. Travel protection
We recommend asking your specialist about travel protection options when you book, so you're covered for unexpected changes.
6. Need help?
Our team is available 24/7 to answer questions about your booking.